2-night stay bed bug torment results in £1,200 compensation payout

A 2-night stay turned into a nightmare for Mr. Syed Shah, a private hire driver from Middlesex, when he encountered a severe bed bug infestation during at the Roshni Hotel in London. The ordeal left Mr. Shah with numerous painful bed bug bites and significant psychological distress, prompting legal action to be pursued.

Mr. Shah’s distress began when he discovered bed bugs crawling over his bed sheets and mattress. Despite being relocated to another room, the damage was done. The resulting bites caused him extensive physical discomfort and emotional trauma, affecting his entire body and leaving him anxious about future stays in accommodations.

Holiday Claims Instructed

After weeks of suffering, Mr. Shah sought help from Michael Walker at the Holiday Claims Bureau. Thanks to Mr Walker’s diligent representation, Mr. Shah secured £1,200 in compensation—an amount significantly higher than the hotel’s initial offer. Mr Walker’s comprehensive report and detailed medical evidence highlighted the severity of Mr. Shah’s condition, leading to a successful claim.

Mr Walker emphasised the growing concern over bed bug infestations, noting that despite heightened media attention, many hotels still fail to implement adequate hygiene measures. “Hotels need to enforce mattress protectors and rigorous hygiene practices to prevent such infestations,” Mr Walker stated. “The rise in bed bug cases reflects a troubling disregard for guest safety and comfort.”

This case serves as a stark reminder to hospitality establishments to prioritize stringent hygiene protocols and safeguard the well-being of their guests.

“It was horrific!”

“It was horrific! I thought that my clothes might have been contaminated too and it’s taken some time to recover from the bites, physically and mentally.

“For the past six months, I’ve felt anxious and reluctant to stay in any form of accommodation again.

“But, with thanks to Michael Walker at Holiday Claims Bureau, I have managed to be compensated at least for the ordeal and cannot give enough praise and thanks for his work and commitment to achieving the most we could win for my bed bug claim”.

“I’d highly recommend anyone affected by bed bug bites to contact them,” Mr Shah added.

Bed bug claim success stories

The Holiday Claims Bureau, renowned for its no-win no-fee agreement and high success rates, has been at the forefront of addressing these issues, securing substantial compensation for affected clients. This includes notable cases like Mr. Cowderoy, who received £2,500 without any upfront costs and a £4,500 settlement for a client who encountered bed bugs at Martello Beach Holiday Park during a caravan holiday in Clacton-On-Sea.

Been affected by bed bug bites?

If you have been affected by bed bug bites, contact us today to find out how much compensation you could be entitled to. Call 0161 813 2131, speak to a solicitor via live chat, or by filling out the online form to start your claim.