Cyclospora Outbreak in Mexican Resorts Prompts Action from Holiday Claims Bureau

Holidaymakers planning a trip to Mexico should be aware of the increasing number of Cyclospora cases reported among travellers. The Holiday Claims Bureau has received Cyclospora holiday illness claims from guests who fell ill during their stays at RIU Tequila and Royalton Splash Riviera resorts in Cancun, June 2023. These incidents have raised concerns about the safety of travellers in the region.

Cyclospora is an illness caused by ingesting food or water contaminated with the Cyclospora parasite. To minimise the risk of infection, travellers are advised to practise good food and water hygiene. This advice applies to all types of accommodations, including high-end, all-inclusive resorts.

Travellers should ensure the food they are consuming is washed in treated water or thoroughly cooked. It is also crucial to use only bottled or treated water for drinking and oral hygiene. Ice in drinks should be avoided unless it comes from a trusted water source.

Symptoms of Cyclospora infection typically start with a flu-like illness and are followed by gastrointestinal issues such as:

• Watery diarrhoea
• Fatigue
• Muscle pain
• Loss of appetite
• Weight loss
• Cramping
• Abdominal bloating
• Nausea

Travellers who experience these symptoms after returning from Mexico should seek medical attention and contact their general practitioner for further assessment and management.

If you have fallen ill during your holiday and can provide evidence that the illness was not your fault, the Holiday Claims Bureau is here to help. We specialise in assisting individuals who have experienced illness while on vacation and can guide you through the process of seeking compensation from the hotel or tour operator responsible for your suffering.

We operate on a No Win No Fee guarantee, our experienced team understands the distress caused by holiday illnesses and will guide you through the process of making a claim.

To get in touch with the Holiday Claims Bureau, please call us at 01618132131 or fill out our online claim form. Our team is dedicated to supporting you during this challenging time and ensuring that you receive the maximum compensation you deserve.

Remember, your safety and well-being are our top priorities. By staying informed and taking necessary precautions, we can all contribute to making Mexico a safe and enjoyable destination for all holidaymakers.

If you suspect you have been infected with Cyclospora at a holiday resort in Mexico, protect yourself legally by doing the following:

• Seek medical attention from a healthcare professional to obtain a diagnosis and treatment for the suspected Cyclospora infection.
• Collect evidence such as photographs, medical reports, receipts, and communication records related to your illness and unsanitary conditions.
• Contact Holiday Claims Bureau, providing detailed information about your illness and supporting evidence.
• Follow instructions from the Holiday Claims Bureau, including completing claim forms and providing necessary documentation promptly.
• Collaborate closely with the Holiday Claims Bureau, who will act as your advocate, communicate with relevant parties, and negotiate for maximum compensation on your behalf. Stay updated and provide any requested information to facilitate the claims process.