E.coli contracted at Euphoria Comfort Beach Hotel in Alanya

A group of British holidaymakers are seeking legal action against the Euphoria Comfort Beach Hotel in Alanya, Turkey, after suffering from poor food and hygiene conditions during their summer stay. Upon returning home, many guests have continued to experience symptoms of sickness, diarrhoea, lethargy, and nausea. Shockingly, amongst the clients we are representing, one guest has been diagnosed with Vertoxin E.coli.

Guests have reported disturbing conditions, including food being served cold, uncleanliness throughout the hotel, and even finding faeces in the bathroom upon arrival. Additionally, flies were observed swarming around the food, raising serious concerns about hygiene standards at the hotel.

Holidaymakers warn others “Do not go here!”

Some guests on TripAdvisor have advised against booking this hotel, describing their experience as an “absolute disaster” and “the worst holiday” due to poor food and hygiene issues. 

One guest mentioned being shocked by the hygiene in the restaurant, and others reported that the food was consistently served lukewarm and not labelled properly. 

For example, Kimi stated, “The food served at the hotel was consistently lukewarm and did not meet acceptable quality standards.” One holidaymaker was hospitalised after suffering an allergic reaction to food that was not properly labelled for allergens. 

The guest mentioned, “There were no tags telling you what the food was, so I did not know what was in it. I have a food allergy and I ate a cake with nuts without knowing. After seeking help from the reception for a doctor, they were unhelpful and did not assist until I was taken to the hospital.” 

Holiday Claims Bureau’s View

A representative from Holiday Claims Bureau, Michael Walker, commented on the situation, expressing concern about the substandard conditions at the hotel. He acknowledges that many guests have fallen ill and some have been diagnosed with E.coli, resulting in the need for medical treatment. 

“Holiday Claims Bureau is committed to helping these individuals seek legal recourse and compensation for the hotel’s negligence” 

Mr. Walker added, “The impacted holidaymakers are determined to hold the hotel accountable, and we will do our utmost to ensure they receive the compensation they deserve for their suffering.”

What is E.coli and how is it contracted?

E.coli, the bacterium responsible for these illnesses, is primarily contracted through raw and undercooked food, especially meat produce, raw milk, and faecal contamination of vegetables.

Have you been affected by an illness outbreak at Euphoria Comfort Beach Hotel?

If you or a loved one has suffered symptoms of E.coli, or any other type of holiday illness or suffered an allergic reaction due to the negligence of the Euphoria Comfort Beach Hotel it is important to seek medical attention straight away.

Symptoms of E.coli, or any other type of holiday illness, for example, salmonella, campylobacter or cryptosporidium, can cause people to become extremely unwell and in severe cases, lead to people requiring hospital treatment.

At Holiday Claims Bureau, our team of holiday illness solicitors have a wealth of experience in taking legal action against tour operators due to the negligence of package holiday hotels and continue to win settlement figures in the thousands for people who have sought compensation claims.

Read our latest success stories here.

Find out how much compensation you could be entitled to

To discover the amount of compensation you could be eligible for, get in touch with us today on 0161 813 2131. Speak directly to one of our experienced no win, no fee holiday illness solicitors. Alternatively, you can chat with a legal expert live online or request a call back by filling out our online contact form.