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Thomas Cook and TUI ranked worst package holiday providers in survey
Thomas Cook aircraft

Two of the UK’s leading Tour Operators, Thomas Cook and TUI, have been ranked as the worst package holiday providers in a new survey conducted by Which? magazine. The travel report carried out by the consumer publication asked over 4,000 customers to provide feedback and scores for 11 leading Tour Operators.  They were asked to […]


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5-star Royalton Riviera Cancun hit by ‘food poisoning’ allegations
Holidaymakers in Cancun

The 840-room, 5-star Royalton Riviera Cancun has been the subject of customer reviews citing uncomfortable sickness symptoms and food poisoning in recent weeks. A popular long-haul destination in Puerto Morelos, the Royalton Riviera is situated between Cancun and Playa del Carmen on Mexico‘s east coast.  It is ranked as a ‘5T’ hotel by TUI, who […]


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Quad bike tragedy as teenagers killed in separate incidents
Orange quad bike

Two British teenagers have been killed in separate quad bike accidents. On 21 June, 19-year-old Jack Howe from Kent, and his three friends went out on hired quad bikes in Zante, Greece as part of their holiday.  Jack is said to have lost control of his vehicle and crashed.  He tragically died from the resulting […]


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Cockroach “infestation” and illness claims as gripes continue at Paradise Lago Taurito
Empty buffet trays

A host of recent customer reviews have alleged that poor cleanliness and general disrepair at the Paradise Lago Taurito hotel in Gran Canaria have ruined all-inclusive holidays.  Grievances raised on TripAdvisor include claims that cockroaches are prevalent, cleaning systems are inadequate and bathroom fittings in a state of disrepair The 3-star hotel is popular with […]


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