Stay up to date with the latest news and information on the latest outbreaks

Excellence Punta Cana update – couples speak out on sickness nightmare as 8th tourist dies
Beach in Punta Cana

We are monitoring developments in the Dominican Republic as a guest at the Excellence Punta Cana became the eighth tourist to die in mysterious circumstances on the island over recent months. The FBI are now investigating the deaths of the American tourists as Leyla Cox, 53, was found dead in her hotel on 10 June, […]


Read More
“I couldn’t even move”: Guest describes couple’s sickness nightmare at Hotel RIU Cancun
Cancun resort at sunset

A holiday couple has shared details of how their anniversary holiday at the 14-storey Hotel RIU Cancun in Mexico was spoiled when they both suffered with “horrible” gastric symptoms. Writing on TripAdvisor as savvy traveller 24, the guest says that her boyfriend first started to feel unwell the morning after eating seafood from the buffet: […]


Read More
“Dreadful” sickness bug reported at Insotel Punta Prima Resort & Spa
IV drip in hand

We have been made aware of a reported outbreak of gastric illness at the Insotel Punta Prima Resort & Spa in Menorca in recent weeks. Promoted with an official 5-star rating, the all-inclusive hotel hosts 479 rooms across two floors.  Events at the beach-side resort on the southern tip of the island have prompted a […]


Read More
Occidental at Xcaret Destination – Family hospitalised, Salmonella diagnosed
Raw chicken with meat thermometer

Two families have reported that they contracted dangerous food poisoning infections including Salmonella during April holidays at the Occidental at Xcaret Destination in Playa del Carmen, Mexico. Travel firms including First Choice, Thomas Cook and British Airways operate package breaks from the UK to the 5-star resort on the Caribbean coast.   Heather, from Dorset says […]


Read More

Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.