Stay up to date with the latest news and information on the latest outbreaks

Can I claim for being ill on holiday?
Aircraft on runway

In this article, we explain when and how you can claim compensation for your holiday illness and how we can help put things right. Holiday time with family and friends is valuable; in choosing our holiday destinations all over the world, we expect that health and hygiene systems are in place so that we are […]


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Reports of “lukewarm” food, pests and severe sickness at 5-star TUI Sensatori Aphrodite Hills Hotel
blood testing

We are assisting a group of illness-stricken holidaymakers and are keen to speak to other recent guests at the TUI Sensatori Atlantica Aphrodite Hills hotel in Cyprus who may have endured a similar ordeal. Members of our clients’ party are understood to have been hospitalised after onset of fever, sickness and severe diarrhoea while staying […]


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Palace Court Hotel: Travellers continue to report Bed bug bites
Bed bug bites

We are assisting a client who awoke to find their torso and limbs covered in uncomfortable bites during a stay at the Palace Court Hotel in London. The guest later discovered dead bugs in the bedding, but the hotel refused to provide a refund.  Bed bugs feed on human blood and hide in places such […]


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Reviews say outbreak at Grand Fiesta Americana Puerto Vallarta persists
aeroplane sick bag

Returning visitors continue to post reviews alleging that there is an ongoing Norovirus outbreak at the 5-star Grand Fiesta Americana Puerto Vallarta All Inclusive Adults Only resort in Mexico. Holiday Claims Bureau reported on issues with the gastric bug at the resort in October 2018 and January this year.  Months down the line the resort’s […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.