Stay up to date with the latest news and information on the latest outbreaks

“Everyone on our trip got food poisoning” – Hard Rock Hotel & Casino Punta Cana criticised
Hard Rock sun loungers

The 5-star Hard Rock Hotel & Casino Punta Cana in the Dominican Republic has come under fire from disappointed guests alleging that poor cleanliness and severe sickness and diarrhoea ruined their holidays. The solicitors at Holiday Claims Bureau have provided legal assistance to package visitors at this hotel before, and we continue to monitor the […]


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Food safety blasted as visitors fall ill at “rundown” Hotel RIU Republica
Cooked chicken close up

Spring guests are sharing their dismay after sickness blighted holidays at Hotel RIU Republica in Punta Cana, Dominican Republic which carries an official ‘5-star’ rating. Holiday Claims Bureau encourages any travellers faced with a similar holiday experience, to get in touch and file a food poisoning compensation claim. A TripAdvisor review posted by user buckeyegirl10 […]


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Stricken visitors tell of “rampant” sickness at 5-star Iberostar Grand Bavaro
Iberostar Grand Bavaro hotel

With its state-of-the art facilities, butler service and numerous speciality restaurants, The Iberostar Grand Bavaro is one of the leading hotels in the Dominican Republic.  However, several visitors in the first quarter of 2019 claim that widespread gastric illness and poor food preparation has devastated stays at the adults-only complex. Guest alleges “cracked pipe” led […]


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Be Live Family Costa los Gigantes: latest on “sickness bug”
hand sanitizer gel

Reviewers posting on TripAdvisor have said that their stays at the all-inclusive Be Live Family Costa los Gigantes in Tenerife were adversely affected by bouts of sickness.  Hotel representatives have suggested that a virus on the island is responsible, while some guests have criticised food hygiene and questioned why they were not informed about the […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.