Stay up to date with the latest news and information on the latest outbreaks

Palace Court Hotel: Travellers continue to report Bed bug bites
Bed bug bites

We are assisting a client who awoke to find their torso and limbs covered in uncomfortable bites during a stay at the Palace Court Hotel in London. The guest later discovered dead bugs in the bedding, but the hotel refused to provide a refund.  Bed bugs feed on human blood and hide in places such […]


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Reviews say outbreak at Grand Fiesta Americana Puerto Vallarta persists
aeroplane sick bag

Returning visitors continue to post reviews alleging that there is an ongoing Norovirus outbreak at the 5-star Grand Fiesta Americana Puerto Vallarta All Inclusive Adults Only resort in Mexico. Holiday Claims Bureau reported on issues with the gastric bug at the resort in October 2018 and January this year.  Months down the line the resort’s […]


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How much can I claim for being ill on holiday?
Holiday beach restaurant

If you’re considering making a holiday illness claim, then you will want some indication of the amount of compensation you will be entitled to. In a successful claim, the damages you receive will be dependent upon the individual circumstances around your illness and the associated losses arising from it. The best way to get an […]


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“Everyone on our trip got food poisoning” – Hard Rock Hotel & Casino Punta Cana criticised
Hard Rock sun loungers

The 5-star Hard Rock Hotel & Casino Punta Cana in the Dominican Republic has come under fire from disappointed guests alleging that poor cleanliness and severe sickness and diarrhoea ruined their holidays. The solicitors at Holiday Claims Bureau have provided legal assistance to package visitors at this hotel before, and we continue to monitor the […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.