Stay up to date with the latest news and information on the latest outbreaks

Outbreak of deadly legionnaires’ disease at Suncity Hotel & Beach Club
Suncity Hotel & Beach Club Holiday Claims

An outbreak of the deadly water-borne illness Legionnaires’ disease has led to the evacuation of hundreds of October visitors to the Suncity Hotel & Beach Club in Oludeniz, Turkey. The guests were moved to alternative hotels after returning British holidaymakers were diagnosed with the lung infection.  Tour Operator TUI offered those forced to change accommodation […]


Read More
Guests at Grand Fiesta Americana Puerto Vallarta allege outbreak of “violent” gastric illness
Grand Fiesta Americana Holiday Illness Claims

A number of late summer guests at an adults-only 5-star hotel in Mexico have claimed that outbreaks of gastric illness afflicted the stays of themselves and other holidaymakers.  The Grand Fiesta Americana Puerto Vallarta on Mexico’s west coast has 443 rooms and appeals especially to couples seeking a child-free holiday.  TUI promote long-haul all-inclusive packages […]


Read More
Briton alleges food poisoning at Grand Sirenis Riviera Maya amid complaints of raw and undercooked food
Grand Sirenis Riviera Maya Resort & Spa Claims

A British guest at the Grand Sirenis Riviera Maya Resort & Spa has alleged that they contracted a holiday illness after eating contaminated food provided at one of the ten restaurants on the complex. Posting on TripAdvisor as 1738apx  (a three-time contributor to the site), the Brit says that “Food in the buffet is varied…. in […]


Read More
Guests slam rooms “riddled” with bed bugs at Hotel Rosamar, Benidorm
Hotel Rosamar Holiday Compensation Claims

Guests staying at the Hotel Rosamar in Benidorm have suggested that disrepair and inadequate cleaning are major problems, with separate accounts of rooms infested with bed bugs posted online. Jet2 and TUI operate package holidays to the 364-room hotel, with TUI proclaiming that “Thanks to a recent revamp, the Hotel Rosamar feels nice and modern”. Much […]


Read More

Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.