Legal action underway after guest suffers severe bed bug bites at Fergus Puerto de la Cruz, Tenerife

Holiday Claims Bureau has launched a claim for a recent client who experienced serious discomfort and injury due to bed bug bites while staying at Fergus Puerto de la Cruz, a popular hotel in Tenerife. The client reports that their stay was marred by extensive bed bug bites, compounded by what they describe as inadequate cleanliness and pest control measures at the hotel.

A Troubling Trend on TripAdvisor

The client’s experience reflects a troubling trend among recent TripAdvisor reviews, with multiple guests sharing similar complaints about substandard hygiene and management’s ineffective response to issues. Guests have reported unclean rooms, poor housekeeping, and unsatisfactory amenities, raising broader questions about the hotel’s commitment to guest welfare. One guest mentioned that housekeeping services were delayed and insufficient, while another review highlighted visible dirt in rooms and unaddressed issues with bedding.

Bed bug epidemic

Due to the bed bug epidemic, both here in the UK and overseas, our team of holiday claim solicitors has received record-breaking numbers from UK citizens pursuing claims for bed bug bites due to the incompetence and negligence of hotels failing to provide adequate hygiene standards, causing widespread infestations to occur.

Have you been affected by bed bug bites, or a holiday illness due to the negligence of the Fergus Puerto de la Cruz resort?

If you or a loved one has been affected by bed bug bites due to unsanitary conditions in a hotel here in the UK, or a package holiday resort abroad, we can help you make a successful compensation claim. Contact us today to speak directly to an expert no win no bed bug claim solicitor by calling 0161 813 2131. Or, you can speak to a legal representative via live chat, or complete the start your claim form online.

Bed bug claim success stories

At Holiday Claims Bureau, we have a wealth of experience in handling bed bug claims. We are currently representing hundreds of victims affected by the epidemic and continue to successfully recover thousands of pounds worth of compensation.

If you are thinking about pursuing a claim for bed bug compensation, the amount of compensation you could be entitled to will be dependent upon several factors; the extent of the bed bug bug bites, the duration of your injuries and symptoms, the impact the bed bug bites have caused; in respect of your physical, mental and financial well-being.

In two of our most recent cases, one of our clients received £4,500 compensation for their bed bug injuries, following their stay at Martello Beach Holiday Park during a caravan holiday in Clacton-On-Sea, and another client, Paul Cowderoy, received £2,500 for his injuries following his stay at a Premier Inn in Richmond, London.

Discover how much your bed bug claim is worth

The most accurate way to find out how much compensation you could be entitled to is to speak to one of our specialist bed bug claim solicitors and there are various ways you can contact us.

• Call 0161 813 2131 to speak directly to a solicitor
• Speak to a legal representative on live chat via our website, or
• Complete the online contact form to request a call-back and we’ll be in touch.

We are on your side and here to help you receive the justice, and maximum compensation you are entitled to.