Sickness strikes as guests describe “awful” food at Narcissos Waterpark Resort

Holiday Claims Bureau have been contacted by a British holidaymaker whose recent visit to the Narcissos Waterpark Resort in Cyprus resulted in an overnight hospital visit after an onset of diarrhoea, vomiting and fever.

The guest alleges that he observed unusual-tasting or poorly-cooked meat dishes, and buffet food being left uncovered, with proper serving temperatures not maintained.

If you find yourself in a similar situation, it is imperative that you contact Holiday Claims Bureau and begin your holiday illness claim. Contact us on 01618132131 to discuss your compensation prospects, or if you’re happy to claim right away, fill your details out on our online form and one of our expert team will get in touch with you.

A number of summer 2018 visitors have publicised their impressions of food hygiene standards at the hotel on review site TripAdvisor.  A selection of recent comments echo concerns raised by our client:

“We stayed at this Hotel for 4 days and it was horrible, food was terrible(actually not edible),my friend actually ended up sick after eating dinner there.”

“Cockroaches in room..FOOD AWFUL WITH FLIES CRAWLING ON IT.”

“The food……….. AWFUL! No variety, cold, displayed in metal trays with no lids so flies on food.”

Our Litigation Executive Lucy Bevis: “This hotel opened its doors in 2018 after a full overhaul.  Jet2 sell package holidays to the Narcissos Waterpark Resort with a 4-star rating.  The recent reviews suggest that they will have to improve food hygiene standards considerably if they are to live up to such a billing.”

What to do if you’ve been affected

Holiday Claims Bureau have handled claims for British package visitors to Cyprus and all over the world.  If your much-anticipated package break was afflicted by illness, we’re here to listen and help.

We are striving to make all-inclusive holiday consumers aware of the steps they should take if sickness strikes.  The most important are:

• Seek medical advice
• Report your illness to the Tour Operator
• Get together any helpful evidence (eg photographs, receipts for medicines, details of staff you spoke to)
• Exchange contact details with anyone else you meet who has had members of their party fall ill
• Take care if the hotel or tour operator offer you any kind of ‘good will gesture’ such as vouchers, upgrades or token sums of money – they may try to get you to sign documents that discharge them of any further liability.
• Seek legal advice from a holiday illness claim specialist.

Speak to us today on 0161 813 2131 or get in touch online to see if we can help you pursue a No Win, No Fee claim for compensation.