Sickness strikes again at RIU Cabo Verde, Cape Verde

For the 4th year in a row, our team of holiday illness solicitors are being contacted by, and actively representing British holidaymakers, who have fallen victim to poor food and hygiene, with two clients recently being diagnosed with Shigella at the all-inclusive RIU Cabo Verde resort in Sal.

Clients are reporting food stations infested with swarms of flies, and have supplied photographs of refrigerators containing food at 21.6 degrees.

Michael Walker, Partner at Holiday Claims Bureau said: “An alarming number of cases have been reported, particularly from holidaymakers who stayed at the RIU Cabo Verde resort in Cape Verde in July this Summer, due to a repeat pattern of health and safety failings which we’ve been made aware of in recent years.

The official guidance for storing food in refrigerators needs to be between 0-5 degree. Anything over eight degrees means harmful bacteria can grow rapidly on food, and is commonly referred to as the ‘danger zone’ for microbial growth.

Food which is undercooked as well as being left open to the elements, particularly flies, are prone to causing widespread outbreaks of illness that can and should be prevented”.

We urge anyone who has recently stayed at the RIU Cabo Verde and experiencing illness to contact us directly, to receive free legal advice and help to pursue a claim for holiday illness compensation.

RIU Cabo Verde Shigella Compensation Success

In December 2021, a former client, Jake (31) lost 11kg in weight from the start of his holiday after contracting Shigella, an intestinal infection contracted by consuming food or water contaminated by the bacteria. After suffering from the same symptoms, clients are reporting; sickness, diarrhoea, fever and  stomach cramps. Thankfully, Jake made a full recovery and received £3,000 compensation with the help of Holiday Claims Bureau. 

5 things you should know to help strengthen your claim

To support a claim for compensation, it is vital you seek to obtain and provide your solicitor with as much information available to you in proving the cause of your illness. Here’s a list of the different types of information your solicitor will typically ask for to help prove your case:

1. The contact name and details of the medical establishment you have attended, either whilst on holiday at the RIU Cabo Verde resort, or upon your return to the UK.
2. Contact details of any other members you travelled with, or witnesses you exchanged details with whilst in resort who have been ill during their stay
3. Copies of any medical treatment or care you have received
4. Any photographs you may be able to provide of what you believe caused you to fall ill
5. Any correspondence you can provide in relation to who you may have reported your illness to, for example a holiday representative, manager or member of staff at the resort.

Start your claim today

At Holiday Claims Bureau, we offer no win no fee legal representation, meaning there are no upfront costs or legal fees to receive the best legal advice and representation to receive the highest compensation award possible.

To start your own claim, complete the online claim form or call 0161 813 2131 to speak to an experienced holiday illness solicitor today.

We’re on your side and here to help you claim the maximum compensation you deserve for a ruined holiday.