In July 2023, Jacqueline Oliver-Thomas and her son Riley Sinclair set off on a long-anticipated summer holiday to Majorca. Their trip, meant to be filled with joy and relaxation, took a devastating turn on the final day when their airport transfer bus collided with another vehicle. Jacqueline, instinctively shielding Riley during the crash, sustained a […]
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Julia Foxwell and her family anticipated a memorable stay at the Hard Rock Hotel in Riviera Maya, Mexico. But what was meant to be a relaxing getaway turned into a distressing experience due to a severe gastric illness. Julia’s ordeal led her to pursue a holiday claim, and with the support of Michael Walker from […]
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When Kate Salter booked her dream vacation to the TUI Blue Los Gigantes in Tenerife for September 2023, she imagined two weeks of relaxation under the sun. Instead, the holiday turned into a nightmare when Kate encountered a bed bug infestation that left her covered in bites, distressed, and out of pocket. Thanks to the […]
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Routine Journey Turns to Disaster Catherine Gittus and Jerome Lyons had been expecting a smooth journey back to the airport in Rhodes after a relaxing holiday. Instead, on 23 September 2022, their plans were shattered when the TUI minibus they were travelling in was struck in a high-speed collision by a car attempting a reckless […]
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